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Tuesday, October 16, 2007
Fuck Amazon
Really, I don't know why I keep doing business with these fuckwads. I originally ordered Poker Academy 2.0 from one of the Amazon Marketplace seller. But my credit card payment got botched. At first, I assumed this was the seller's fuck-up. But the seller contacted me to let me know that Amazon handles the payment process, so it turned out Amazon fucked up.
In the meantime, I had ordered the product directly from Amazon. It was a little more money and was going to take an extra three weeks or so to arrive, but I figured: hey, I've got plenty to do as it is. Let's take our time and do it right.
Well, first thing that happens: my order confirmation shows the estimated arrival date is two weeks later than that listed on the Amazon web page. Then, this morning, I get this email:
6 months later!? And it doesn't even offer a cancel link. Just a confirm link. Fuck Amazon. I'm going back to the malls.
In the meantime, I had ordered the product directly from Amazon. It was a little more money and was going to take an extra three weeks or so to arrive, but I figured: hey, I've got plenty to do as it is. Let's take our time and do it right.
Well, first thing that happens: my order confirmation shows the estimated arrival date is two weeks later than that listed on the Amazon web page. Then, this morning, I get this email:
Hello from Amazon.com.
We wanted to let you know that there is an unexpected delay with your
video game order (Order# xxx-xxxxxxx-xxxxxxx) you placed on August
25 2007 18:16 PDT. Unfortunately, we are unable
to ship the product(s) as soon as we expected and need to provide you
with a new estimate of when
they may be delivered:
Windows (Primary Contributor) "Poker Academy V2 (Win/Mac) [CD]" [CD-
ROM]
Estimated arrival date: 03/19/2008 - 03/21/2008
We need you to approve the new delivery day by November 15 2007, or we
will cancel the item(s) from your order if they have not shipped by
then. Please visit the
Order Update page in Your Account at the address below to approve the
delay for the
unavailable item(s):
http://www.amazon.com/gp/css/summary/edit.html/?confirm=8AHG73...2937
By approving the new delivery estimate, you are letting us know that
you still want the item(s) though they may arrive later than expected.
If there are other items in your order, they will ship according to the
delivery estimates listed in the order details in Your Account
(http://www.amazon.com/your-account).
We apologize for the inconvenience caused by this delay.
*****
WHY WAS THE DELIVERY ESTIMATE CHANGED?
While we do our best to adhere to these estimates, our inventory is constantly
changing based on information we receive directly from our suppliers.
Occasionally,
unexpected fluctuations in supply or changes in release dates for new
products will
add time to our original availability estimate.
*****
WHAT IF I WANT TO CHANGE OR CANCEL MY ORDER?
You can always check on your order by clicking on Your Account at the top
of any Amazon.com page. Once there, choose "Open and Recently Shipped Orders."
*****
WHAT IF AN ITEM HAS SHIPPED AND I NO LONGER WANT IT?
If your shipment arrives too late, you may either refuse delivery or return
it to us for a refund. For returns instructions, please visit our Returns
Center at www.amazon.com/returns.
*****
HOW DO I CONTACT YOU ABOUT MY ORDER?
If you have more questions about this order, you can e-mail or phone Customer
Service by clicking the "Customer Service" button in the Contact Us box on
the right side of any Help page (www.amazon.com/help).
Sincerely,
Customer Service Department
http://www.amazon.com
==============================
Check your order and more: http://www.amazon.com/your-account
Please note: This e-mail was sent from a notification-only address
that cannot accept incoming e-mail. Please do not reply to this message.
We wanted to let you know that there is an unexpected delay with your
video game order (Order# xxx-xxxxxxx-xxxxxxx) you placed on August
25 2007 18:16 PDT. Unfortunately, we are unable
to ship the product(s) as soon as we expected and need to provide you
with a new estimate of when
they may be delivered:
Windows (Primary Contributor) "Poker Academy V2 (Win/Mac) [CD]" [CD-
ROM]
Estimated arrival date: 03/19/2008 - 03/21/2008
We need you to approve the new delivery day by November 15 2007, or we
will cancel the item(s) from your order if they have not shipped by
then. Please visit the
Order Update page in Your Account at the address below to approve the
delay for the
unavailable item(s):
http://www.amazon.com/gp/css/summary/edit.html/?confirm=8AHG73...2937
By approving the new delivery estimate, you are letting us know that
you still want the item(s) though they may arrive later than expected.
If there are other items in your order, they will ship according to the
delivery estimates listed in the order details in Your Account
(http://www.amazon.com/your-account).
We apologize for the inconvenience caused by this delay.
*****
WHY WAS THE DELIVERY ESTIMATE CHANGED?
While we do our best to adhere to these estimates, our inventory is constantly
changing based on information we receive directly from our suppliers.
Occasionally,
unexpected fluctuations in supply or changes in release dates for new
products will
add time to our original availability estimate.
*****
WHAT IF I WANT TO CHANGE OR CANCEL MY ORDER?
You can always check on your order by clicking on Your Account at the top
of any Amazon.com page. Once there, choose "Open and Recently Shipped Orders."
*****
WHAT IF AN ITEM HAS SHIPPED AND I NO LONGER WANT IT?
If your shipment arrives too late, you may either refuse delivery or return
it to us for a refund. For returns instructions, please visit our Returns
Center at www.amazon.com/returns.
*****
HOW DO I CONTACT YOU ABOUT MY ORDER?
If you have more questions about this order, you can e-mail or phone Customer
Service by clicking the "Customer Service" button in the Contact Us box on
the right side of any Help page (www.amazon.com/help).
Sincerely,
Customer Service Department
http://www.amazon.com
==============================
Check your order and more: http://www.amazon.com/your-account
Please note: This e-mail was sent from a notification-only address
that cannot accept incoming e-mail. Please do not reply to this message.
6 months later!? And it doesn't even offer a cancel link. Just a confirm link. Fuck Amazon. I'm going back to the malls.
Anonymous comments:maybe if you weren't such a pussy who relates to the real world via computer, you wouldn't be such a sanctimonius, bitter little weakling who gets repeatedly dicked over by big, bad corporations. do you think people actually heed your complaints? : )
