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Tuesday, March 22, 2005
Ingram-Micro has the shittiest customer support system I have ever encountered. And I deal with HP on a regular basis!

Some jackass misread the packing list and sent me the wrong product. Now I've spent a half-hour trying to get someone on the phone who will solve the fucking problem. Number of times I've ended up back at the beginning of the phone tree: 5 and counting.

This is better than socialism how?

Not only have I been on hold for 45 minutes, but I only get 2 weeks of vacation a year.